BEWARE! Dodgy loft boarders may be in your area once again!
I am concerned that a few of our new customers have expressed this to us before choosing us to do the work.
Something I wasn't aware of until now, is that some loft boarding companies are going around quoting for work then passing it on to another company or contractor to do, without advising the customer who will be doing the work. It was only because of a few vigilant customers that this was discovered. When phoning the company back to ask who would be installing the boarding, they were being told it was another company who would be doing it, but would not say who or give any contact details!!!
This to me is just not good practice. If the company you call to quote doesn't actually do the work, then you as the customer should be informed and it should be clearly stated in writing on the quote with all the facts attached!!!
But who are these contractors? Are they odd job men? Are they qualified? Approved? Insured? A guy down the pub? Who guarantees their work?
Not only that, I have also heard jobs being passed on down the line to 3 or 4 so called installers before one of them chose the work! Hmmm... maybe it's down to who provides the cheapest quote?
This is a disaster just waiting to happen to someone.
I would advise anyone who has any doubts to get the quote on a proper letter headed quote, with full address, land-line phone number and VAT registration number if applicable.
Also when getting a quote, ask questions about the company. Such as - do you employ your own installers? Are they trained, qualified, accessed, approved, certified, insured etc? If the answer to any of these questions is NO, then think twice about who they are. Are they a real business or just in it for the money until they get caught?
Here today gone tomorrow! With no contact details, or guarantee.
Please check out any company beyond questions. If they are of any good standing within the building world, they will be registered with some authority like Safe Trader, which is run by Lancashire County Council Trading Standards. Not the likes of Rated People, My Builder etc. Unfortunately, these companies only sell leads to contractors, they don't access the companies work portfolio or carry out credibility checks. Even the feedback they have can be fraudulently made up. Ask for references from others who have had work done, even ask to speak to existing customers. We always have customers who are willing to vouch for us.
Loft Boarding NW answer YES to all the questions above and we are a member of LCC Safe Trader, who keep a check on what we do and how we do it 24/7.
We only employ our own certified approved and trained installers, and we give a 5 year guarantee on the equipment we install.
Remember: Anyone can install loft boarding, but it's how it's installed that really matters.
Please be vigilant and keep a look out, there are cowboys and fly-by-nights in every trade.
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